Reservation Officer
- Full-time
- 15,000 – 20,000
- Posted Oct 9, 2026
- Category Sales & Marketing
Job Description
We are seeking an organised and customer-focused Reservation Officer to manage room bookings and help maximise hotel occupancy and revenue. You will handle reservations by phone, email, and online channels, process group and travel agent bookings, and keep accurate records in the PMS and channel manager. This role suits a detail-oriented hospitality professional who enjoys selling, problem-solving, and delivering excellent guest service before arrival.
Requirements
You need at least 1 year of experience in hotel reservations or front office, with working knowledge of PMS systems such as Opera and OTA extranets. Good written and spoken English, strong computer skills, and a solid understanding of room rates, upselling, and booking policies are essential. You must be accurate under pressure, a strong team player, and flexible with shifts, including weekends and public holidays.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
- Health Check-up
How to Apply
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Email
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Phone
Company Information
The Okura Prestige Bangkok simply oozes luxury and comfort. All 240 hotel rooms and suites in Bangkok offer impressive city views through triple-glazed tinted panoramic windows that insulate against both heat and noise. Choose from 10 distinctive categories of Prestige accommodation.
