Guest Service Agent - Chinese Speaking
- Full-time
- 15,000 – 20,000
- Posted 1 week ago
- Category Front Office
Job Description
We are looking for a Guest Service Agent - Chinese Speaking to provide professional and personalised front office service while ensuring a smooth and welcoming experience for Chinese-speaking guests. The role includes handling check-in and check-out procedures, assisting guests with enquiries and special requests, coordinating with other departments, and maintaining high service standards to ensure guest satisfaction throughout their stay.
Requirements
The ideal candidate should have good communication and customer service skills with a positive and professional attitude. Previous front office or hospitality experience is preferred. Fluency in Chinese and good English communication skills are required. The ability to work in shifts, handle guest requests efficiently, and perform effectively in a fast-paced hospitality environment is essential.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Annual Leave
How to Apply
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Email
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Phone
Company Information
InterContinental Chiang Mai The Mae Ping is located in the heart of Chiang Mai, and a short drive from the international airport. Experience a hotel created with rich story of Lanna Heritage featuring the handiwork of local artisans, while offering a contemporary escape.