Guest Relation Officer - Japanese Native Speaker
- Full-time
- Salary: Not disclosed
- Posted Oct 9, 2026
- Category Front Office
Job Description
We are looking for a warm and professional Guest Relations Officer who is a native Japanese speaker to look after our Japanese guests and deliver a personalised, memorable stay. You will welcome arrivals, assist with check-in and special requests, handle guest feedback, and act as the key point of contact between Japanese guests and hotel departments. This role suits a friendly, culturally aware hospitality professional who enjoys building strong guest relationships and loyalty.
Requirements
You must be a native Japanese speaker with good spoken and written English, and Thai is an advantage. At least 1 year of experience in guest relations, front office, or customer service in a hotel or resort is preferred, along with excellent communication and problem-solving skills. You need a smart, polished appearance and must be able to work shifts, including weekends and public holidays.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
- Health Check-up
How to Apply
-
Email
-
Phone
Company Information
The Okura Prestige Bangkok simply oozes luxury and comfort. All 240 hotel rooms and suites in Bangkok offer impressive city views through triple-glazed tinted panoramic windows that insulate against both heat and noise. Choose from 10 distinctive categories of Prestige accommodation.
