Duty Manager
- Full-time
- 15,000 – 20,000
- Posted Sep 15, 2026
- Category Front Office
Job Description
Supervise daily Front Office operations during the assigned shift, including check-ins, check-outs, VIP arrivals and guest requests. Handle guest complaints and service recovery while coordinating closely with Housekeeping, Engineering and other hotel departments. Lead and support the Front Office team to ensure smooth operations and high guest satisfaction.
Requirements
Previous experience as a Duty Manager, Assistant Front Office Manager or Front Office Supervisor in a hotel or resort is required. Strong knowledge of Front Office procedures, PMS systems, guest relations and complaint handling is essential. Good English communication, leadership and problem-solving skills are required.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- Health Check-up
How to Apply
-
-
Phone
Company Information
Avista Grande Phuket Karon – MGallery offers an attractive employee benefits package including service charge, 2 days off per week, duty meals, staff uniforms, 17 public holidays and annual vacation leave. Team members also receive group insurance, annual medical check-ups and special Accor employee hotel rates and F&B discounts, together with career development opportunities across Accor’s international hotel network.
