Duty Manager - Chinese Speaking
- Full-time
- Salary: Not disclosed
- Posted 1 week ago
- Category Front Office
Job Description
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Requirements
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Benefits
- Service Charge
- Accommodation Provided
- Social Security (SSO)
- Staff Transport
- Annual Leave
How to Apply
-
-
Phone
-
Apply Online
Company Information
At Marriott, you can be a part of something bigger than yourself, be inspired by what’s possible and discover your own future. When you join us, you can begin your purpose, belong to a global community, and become the best version of you.