Guest Service Agent
- Full-time
- Under 15,000
- Posted Oct 16, 2026
- Category Front Office
Job Description
Provide friendly and professional Front Office service, ensuring a smooth and welcoming experience for all hotel guests. Handle guest check-ins, check-outs, room assignments, enquiries and special requests while maintaining accurate guest records and payment transactions. Coordinate closely with Housekeeping, Reservations and other departments to ensure efficient operations, resolve guest concerns and maintain high standards of guest satisfaction and service quality.
Requirements
Previous experience as a Guest Service Agent, Front Desk Agent or Receptionist within a hotel or resort is preferred. Good knowledge of Front Office operations, hotel PMS systems, guest relations and reservation procedures is an advantage. Good written and spoken English, computer and communication skills are required, together with a professional appearance, positive attitude, strong service mindset and the ability to work effectively in a busy hotel environment.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
- Staff Party
- Health Check-up
How to Apply
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Phone
Company Information
Wyndham Phuket Airport offers employees a welcoming working environment with a range of attractive benefits and opportunities to develop their hospitality careers. Team members enjoy service charge, 2 days off per week, 17 public holidays annually and annual leave. Additional benefits include staff accommodation (dormitory), 2 duty meals per working day, uniforms, birthday gifts and staff parties. Join the team at Wyndham Phuket Airport and become part of an international hospitality brand committed to delivering quality guest experiences while supporting employee well-being and professional development.
