Reservation Agent
- Full-time
- Under 15,000
- Posted today
- Category Sales & Marketing
Job Description
Handle daily room reservations received through telephone, email, hotel website, travel agents and online booking channels. Process new bookings, amendments and cancellations accurately while responding promptly to guest enquiries, special requests and rate information. Coordinate closely with Front Office, Sales and Revenue teams to maintain accurate reservations and deliver professional service throughout the booking process.
Requirements
Previous experience as a Reservation Agent, Reservations Officer or in a similar hotel reservations role is preferred. Good English communication, computer and customer service skills are required, with experience using hotel PMS, reservation systems and OTA extranets an advantage. Must be organised, detail-oriented and able to manage multiple bookings and enquiries accurately.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- 2 Days off per week
- Staff Party
How to Apply
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Email
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Phone
Company Information
Grand Mercure Bangkok Atrium is located in the heart of the city and has easy access to the best of Bangkok, whether for business or pleasure. Located in Phetchaburi with easy access to the expressway, Airports and MRT, this grand hotel offers a variety of different room types over its 23 stories.
