Reservations Manager

Reservations Manager

Radisson Resort Layan Phuket Phuket, Thailand
  • Full-time
  • 40,001 – 50,000
  • Posted Sep 30, 2026
  • Category Sales & Marketing

Job Description

Lead the hotel’s Reservations team and oversee all room reservation activities across direct, online and travel partner channels. Manage booking accuracy, availability, rates, special requests and group reservations while coordinating closely with Revenue, Sales and Front Office teams. Monitor reservation performance, develop team members and ensure enquiries and bookings are handled efficiently to maximise room revenue and guest satisfaction.

Requirements

Previous experience as a Reservations Manager, Assistant Reservations Manager or senior Reservations professional within a hotel or resort is required. Strong knowledge of PMS, reservation systems, OTA extranets, distribution channels and hotel rate structures is essential. Good English communication, leadership, analytical and organisational skills are required, with strong attention to detail and commercial awareness.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave
  • 2 Days off per week
  • Health Check-up

How to Apply

Company Information

Radisson Resort Layan Phuket

Radisson Resort Layan Phuket offers employees a comprehensive benefits package including service charge, 8-hour working days and 2 days off per week. Team members receive pro-rata annual leave that can be used without waiting until completion of the first year of employment, together with group insurance. Employees also benefit from career development and advancement opportunities within the hotel group, including opportunities at future properties planned to open across Thailand.

View Company Profile
Are you sure you want to delete this file?
/