Front Office Manager
- Full-time
- 40,001 – 50,000
- Posted Sep 24, 2026
- Category Front Office
Job Description
Lead daily Front Office operations at Namaka Resort Kamala, ensuring smooth arrivals, departures and consistently high guest satisfaction. Manage and develop the Front Office team, oversee guest relations, handle complaints and service recovery, and coordinate closely with Housekeeping and other departments. Monitor room operations, guest feedback and team performance while maintaining the resort’s service and operational standards.
Requirements
Previous experience as a Front Office Manager or Assistant Front Office Manager within a hotel or resort is required. Strong knowledge of Front Office operations, PMS systems, guest relations, complaint handling and team management is essential. Good English communication, leadership and problem-solving skills are required, together with a professional and service-minded approach.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
How to Apply
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Phone
Company Information
Namaka Resort Kamala offers employees a comprehensive benefits package including service charge, 2 days off per week and 16 public holidays per year. Team members also receive 2 duty meals per day, uniforms and group insurance, together with employee activities such as birthday celebrations, providing a supportive working environment for hospitality professionals in Phuket.
