Duty Manager
- Full-time
- 15,000 – 20,000
- Posted Sep 21, 2026
- Category Front Office
Job Description
Supervise daily Front Office operations during the assigned shift, including guest arrivals, departures, VIP handling and guest requests. Handle complaints and service recovery while coordinating closely with Housekeeping, Engineering and other hotel departments to ensure smooth operations. Lead and support the Front Office team while maintaining high guest satisfaction and hotel service standards.
Requirements
Previous experience as a Duty Manager, Assistant Front Office Manager or Front Office Supervisor in a hotel or resort is required. Strong knowledge of Front Office procedures, PMS systems, guest relations and complaint handling is essential. Good English communication, leadership and problem-solving skills are required, with international hotel experience preferred.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- Tips / Incentives
- 2 Days off per week
How to Apply
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Phone
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Apply Online
Company Information
Mövenpick BDMS Wellness Resort Bangkok offers employees the opportunity to build their careers within Accor’s global hospitality network. Team members benefit from special employee rates at Accor hotels worldwide, structured learning and development programmes, and career growth opportunities within the resort and across Accor internationally. Employees can also participate in the group’s community, Corporate Social Responsibility and ESG initiatives.
