Duty Manager
- Full-time
- 15,000 – 20,000
- Posted Aug 29, 2026
- Category Front Office
Job Description
Supervise daily Front Office operations, including check-ins, check-outs, guest requests and VIP arrivals. Handle guest complaints and service recovery while coordinating closely with Housekeeping and other hotel departments. Support and guide the Front Office team to ensure smooth operations and high guest satisfaction.
Requirements
Previous experience as a Duty Manager, Assistant Front Office Manager or Front Office Supervisor in a hotel or resort is required. Strong knowledge of Front Office procedures, PMS systems, guest relations and complaint handling is essential. Good English, leadership and problem-solving skills are required, with the ability to make confident operational decisions.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
How to Apply
-
-
Phone
Company Information
On the southeastern tip of Phuket, along the palm-fringed shores of Makham Bay, Pullman Phuket Panwa Beach Resort is where productivity and pause converge. Set on an absolute beachfront, it blends contemporary design with subtle Thai accents, folding gracefully into the cove's landscape as one of the island's leading eco-conscious retreats. Just 45 minutes from the airport and a 20-minute drive from Phuket Town, it's your ideal base to explore all Phuket has to offer.
