Duty Manager
- Full-time
- 15,000 – 20,000
- Posted Jul 29, 2026
- Category Front Office
Job Description
We are looking for a Duty Manager to oversee the daily hotel operations and ensure exceptional guest service across all departments. The role includes supervising Front Office operations, handling guest enquiries and complaints, supporting department teams, monitoring service standards, coordinating with all operational departments, responding to emergencies, preparing operational reports, and ensuring the smooth and efficient operation of the hotel while maintaining the highest levels of guest satisfaction.
Requirements
The ideal candidate should have previous experience in a supervisory or management role within a hotel, preferably in Front Office or Rooms Division. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel property management systems (PMS), guest relations, team management, and operational coordination is required. The ability to make sound decisions under pressure, lead by example, and deliver exceptional guest service is essential. Good English communication skills are required, and additional language skills are an advantage.
Benefits
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
Other benefits: 2 days off per week
How to Apply
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Phone
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LINE ID
@693yzqjx
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Apply Online
Company Information
Radisson Resort Layan Phuket offers employees a comprehensive benefits package including service charge, 8-hour working days and 2 days off per week. Team members receive pro-rata annual leave that can be used without waiting until completion of the first year of employment, together with group insurance. Employees also benefit from career development and advancement opportunities within the hotel group, including opportunities at future properties planned to open across Thailand.
